Please read these Terms and Conditions (“Agreement”) carefully before engaging the services of Doyle Plumbing, Inc. (“Company”). This Agreement sets forth the terms and conditions governing the provision of plumbing services by Doyle Plumbing, Inc. to its customers (“Customer”). By engaging our services, the Customer agrees to be bound by the following terms and conditions:

1. Payment Terms:

a. The Customer agrees to pay the Company for all services provided at the agreed-upon rates.

b. Payment is due upon completion of the plumbing services, unless otherwise agreed upon in writing.

c. The Company accepts cash, checks, or electronic payments. Credit card payments may be subject to additional processing fees.

d. In the event of non-payment, the Customer shall be responsible for all costs and expenses incurred by the Company in collecting outstanding amounts, including but not limited to legal fees.

2. Warranty Terms:

a. The Company provides a warranty on all plumbing services performed for a period of [X] days from the completion date, unless otherwise specified in writing.

b. The warranty covers defects in workmanship and materials related to the plumbing services performed by the Company.

c. To avail of the warranty, the Customer must promptly notify the Company in writing of any warranty claim and allow the Company a reasonable opportunity to inspect and remedy the issue.

d. The Company’s liability under the warranty is limited to the repair or replacement of the defective work or materials at its sole discretion.

3. Exclusions:

a. The warranty does not cover any damages caused by the Customer’s misuse, neglect, or improper maintenance of the plumbing system.

b. The warranty does not cover any damages resulting from acts of nature, accidents, fire, vandalism, or other external events beyond the Company’s control.

c. The warranty does not cover pre-existing plumbing issues or defects that were not addressed or disclosed prior to the provision of services.

4. Warranty Exclusions:

a. The Company shall not be liable for any damages, losses, or expenses arising out of or in connection with the use or reliance on the plumbing services, except as expressly provided in this Agreement.

b. The Company shall not be liable for any indirect, consequential, incidental, or punitive damages.

5. Alterations:

a. Any alterations or modifications to the plumbing system performed by individuals other than authorized Company representatives may void the warranty.

b. The Customer must obtain written consent from the Company before making any alterations or modifications to the plumbing system.

6. Late Payment Fees:

a. In the event of late payment, the Customer shall be subject to a late payment fee of 6% per month on the outstanding balance, or the maximum rate allowed by law, whichever is lower.

b. The late payment fee shall accrue from the due date until the outstanding balance is paid in full.

c. Payments are due upon completion of work. A late payment fee will be added 7 days after the payment due date.

7. Scheduling and Delays:

a. The Company will make reasonable efforts to adhere to agreed-upon schedules for providing plumbing services.

b. However, the Company shall not be liable for delays or failures to perform due to circumstances beyond its control, including but not limited to acts of nature, labor disputes, material shortages, or employee illness.

8. Liability and Limitations:

a. The Company shall not be liable for any damages, losses, or expenses incurred by the Customer or any third party arising out of or in connection with the provision of plumbing services, except as expressly provided in this Agreement.

b. The Company’s total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the Customer for the specific plumbing services provided.

9. Customer Responsibilities:

a. The Customer shall provide access to the plumbing system and cooperate with the Company’s representatives in performing the plumbing services.

b. The Customer shall ensure the safety and security of the premises where the plumbing services are being performed and shall remove any valuable or fragile items from the work area.

10. Changes and Amendments:

a. Any changes or amendments to this Agreement must be agreed upon in writing by both the Customer and the Company.

b. The Company reserves the right to modify or update these terms and conditions at any time, and such modifications or updates shall be effective upon notice to the Customer.

11. Termination:

a. Either party may terminate this Agreement upon written notice in the event of a material breach by the other party that remains uncured for a period of 30 days.

b. Upon termination, the Customer shall pay for all services provided up to the termination date.

12. Dispute Resolution:

Any disputes arising out of or in connection with this Agreement shall be resolved through good-faith negotiations between the parties. If the parties are unable to reach a resolution, the dispute shall be referred to mediation or arbitration in accordance with the laws of the jurisdiction where the plumbing services were provided.

13. Force Majeure:

The Company shall not be liable for any failure or delay in performing its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or natural disasters.

14. Confidentiality:

The Customer agrees to keep confidential any proprietary or confidential information disclosed by the Company during the provision of plumbing services.

15. Severability:

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. SMS Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Doyle Plumbing, Inc. Messages may include appointment reminders, service notifications, estimates, invoices, customer support communications, scheduling updates, account notifications, and occasional promotional offers.

Message Frequency: Message frequency varies depending on your interactions with Doyle Plumbing, Inc.

Opt-Out: To stop receiving messages, reply STOP to any text message. After opting out, you will no longer receive SMS messages except those required to confirm your opt-out request.

Help: Reply HELP to any message for assistance or contact Doyle Plumbing, Inc. directly.

Message and Data Rates: Message and data rates may apply. Check with your wireless carrier for details.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Age Requirement: You must be 18 years of age or older to use this SMS service.

By opting into SMS communications, you acknowledge that you have read and agree to these SMS Messaging Terms and the Doyle Plumbing, Inc. Privacy Policy.

By engaging the services of Doyle Plumbing, Inc., the Customer acknowledges and agrees to the terms and conditions outlined in this Agreement. It is recommended that the Customer retains a copy of this Agreement for future reference.

If you have any questions or concerns regarding these terms and conditions, please contact Doyle Plumbing, Inc. before proceeding with the services.