Privacy Policy

Doyle Plumbing, Inc. values your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect

We may collect the following information when you contact us or request our services:

• Name

• Address

• Email address

• Mobile and telephone numbers

• Service request information

• Any information you voluntarily submit through our website, forms, phone calls, or SMS communications

We also automatically collect certain technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Schedule and provide plumbing services

• Respond to customer inquiries

• Send estimates, invoices, and appointment reminders

• Provide customer support

• Improve our website and services

• Send promotional offers or updates if you have chosen to receive them

• Communicate with you via SMS when you have opted in

SMS Messaging

If you choose to receive text messages from Doyle Plumbing, Inc., you consent to receive SMS communications related to:

• Appointment reminders

• Scheduling updates

• Service notifications

• Estimates and invoices

• Customer support

• Promotional messages (only where you have opted in)

You may opt in by providing your mobile phone number through our website, service request forms, over the phone, or by otherwise providing your consent to receive SMS communications.

Message frequency varies depending on your interactions with Doyle Plumbing, Inc.

You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.

Message and data rates may apply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember user preferences, analyze website traffic, and enhance website performance.

We may use analytics tools such as Google Analytics or similar services to understand how visitors use our website. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only when necessary to:

• Provide requested services

• Process payments

• Support customer service

• Comply with applicable laws or legal obligations

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information, where permitted by law

• Withdraw consent for marketing communications

• Opt out of SMS messages by replying STOP

• Request updates to your contact information

To exercise any of these rights, please contact Doyle Plumbing, Inc. using the contact information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact Doyle Plumbing, Inc. using the contact information listed on our website.